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This is a difficult post to write.

After many months of deliberation, we are shutting down our service. The last day of service will be September 30th, 2021.

The cost of running SafeDM is high. It costs about 600 USD each year and some hours every month just to keep it running. Most importantly, we have not had the time to improve the service as our users deserve. The best action path, for now, is to close the service. There were many great ideas on how to improve, unfortunately we are living very difficult times, and we did not have the time nor energy to do such improvements and we don’t see us having the time nor energy in the near future to do such improvements.

This has been an incredible journey, filled with learning and very positive experiences. We are very thankful for that!

We will share as much information as possible from the knowledge we gain in order to aid the community: Technical knowledge, what architecture our service had, learnings of running a service as SafeDM, statistics, etc. If there’s something you want to know, send a DM to @SafeFilter.

We will never share any private or confidential information from our users (we don’t store any personal data, only the minimum info required to run the service). The last day of service we will remove all welcome messages on the active users and after the service is suspended, we will delete all the data (we have never stored any user images, so don’t worry about that) in our cloud providers and rotate the Twitter API Keys so all the tokens we ever had are no longer valid. We will share more details in the upcoming weeks. Thank you for being a part of SafeDM and for the incredible journey.

Written on June 30, 2021